IF you did not receive your confirmation email to activate your account it is because your email provide is blocking our emails.  If you did not receive an account activation email, and it is not in your SPAM or junk email folder, you will have to sign up from an alternate email address.

 IF your having trouble downloading or making a purchase
please first check our help page.  

If you have a question about a declined purchase that appears
on your credit card statement, please see our help page.

If you need additional assistance, feel free to contact us for 
any reason at:

Please note:  We usually respond to emails very quickly but you 
should allow up to 48 hours in the event we are away from the 
computer.  We respond to all emails.  If you don't hear from us
within 48 hours, it is likely your ISP has blocked our email
or flagged it as SPAM.  This is VERY common with Hotmail,
Yahoo, and AOL.  In that even, drop us a second email and
we will respond from an alternate email address.